Effective date: March 21, 2026
Privacy Policy
This Privacy Policy explains how Tomo collects, uses, shares, and stores personal information when you use our website, waitlist, mobile applications, messaging features, and meetup tools.
1. Information We Collect
Depending on how you use Tomo, we may collect:
- contact information such as your email address;
- account and profile information such as your name, age, bio, pace, photos, and preferences;
- content you submit, including messages, reports, meetup details, and support requests;
- location information, including approximate or precise location if you grant permission;
- limited device and usage information, such as browser type, app version, and product usage events.
2. How We Use Information
We may use information to:
- operate and improve Tomo;
- create and manage accounts and profiles;
- match users and enable messages and meetups;
- send waitlist updates, service notices, and support responses;
- detect fraud, abuse, spam, and safety issues;
- analyze performance and usage trends.
3. How We Share Information
We do not sell personal information. We share information only as needed to operate Tomo, including with service providers that help us host, store, communicate, moderate, and secure the service. We may also disclose information if required by law or if reasonably necessary to protect rights, safety, or the integrity of the service.
Your profile information, photos, and meetup details may be visible to other users as part of the service.
4. Waitlist Data
If you join our waitlist, we use your email address to manage the waitlist and contact you about Tomo launches, updates, and related product news. You can unsubscribe from marketing emails at any time.
5. Location Data
Tomo uses location information to help users discover nearby runners and meetups. You can control location permissions through your device settings, but some features may not work without location access.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce our agreements, and maintain safety.
7. Your Choices
You may update certain account information in the app, unsubscribe from marketing emails, or request deletion of your account or waitlist information by contacting us.
8. Security
We use reasonable administrative, technical, and organizational measures to protect personal information, but no security measure is perfect and we cannot guarantee absolute security.
9. Children
Tomo is not intended for children under 18, and we do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we may post the updated version on the website or in the app and revise the effective date above.
11. Contact
Questions or requests about privacy may be sent to support@tomo.app.